Riho Unt, Chairman of the Board of SEB Pank: “An increasing number of clients perform bank transaction either through the Internet or a mobile phone; the changes in everyday preferences demand a different approach from the bank in communicating with the clients. This is why SEB is extensively concentrating on consulting both private and corporate clients, because one-on-one consultations give the clearest picture of the client’s requirements as well what the bank can do to satisfy these requirements. SEB’s main message is clear and simple: planning your financial matters is a fundamental everyday skill that we can help develop.”
Annika Falkengren, CEO of SEB Group: "We have continued to strengthen our large corporate platform in Sweden, the Nordics and Germany. We have had the largest increase in customer satisfaction among banks in the recent EPSI survey. Our customers appreciate our comprehensive and long-term approach in meeting their needs. Our commitment to be the leading Nordic bank for corporations and institutions, and the best universal bank in Sweden and the Baltics remains firm."
Annual awards by The Banker were awarded on November 28 in a special ceremony in London by celebrating best financial institutions in 149 different countries. Each year best banks are being determined by doing a survey of finance professionals and the final decision belongs to the jury of most distinguished experts. This year The Banker awards were presented for the 15th consecutive year.
The Banker is an international business and finance publication and a part of Financial Times media group. The Banker is published since 1926. It is one of the most influential media in financial industry with readers in more than 180 countries.
Additional information:
Julia Piilmann
Communications Manager
Marketing and Communications Division
SEB Pank Phone: +372 665 5340
Mobile: +372 51 24 808
Address: Tornimäe 2, 15010 Tallinn, Estonia
E-mail:
www.seb.ee